Shipping policy

We offer shipping across multiple brands and product lines. Shipping practices may vary depending on the product, fulfillment method, and destination.

Most items ship from Ottawa, ON. In general, customers in Canada purchasing in-stock items can expect to receive their order within one week.

Any delivery estimates provided are estimates only. We are not responsible for delays caused by carriers, customs, production schedules, or other factors outside our control.

If you have questions about your order or shipping status, please contact us at hats@jackpine.co.